Merlin Business Solutions –

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Merlin Business Solutions

  • IT Professional Services

Merlin Business Solutions provides IT support to small businesses. Having spent 15 years in the practical application of TQM with a focus on process management and customer service I decided to start a business working with my other passion, computer systems. This is an industry commonly full of nerd talk and marketing slight of hand but bereft of true customer service. I was keen to apply the culture that I had preached in a business that I fully controlled and I was delighted to see it really did work. Provide great service and focus on finding the real outcomes clients want and people will love working with you. That was 19 years ago and we are still going strong. Our unique culture and service has allowed us to maintain a loyal customer base. We grow slowly and organically from referrals and word of mouth but can always do with a few more clients. Our client base focus is small businesses from 1 to 200 computers and we like clients to think of us as 'their' IT department. We like to get to know our clients business, staff and style so we can offer the best possible service looking after all of their technology needs. Check out our website for more details or call to discuss your needs.

ABN:

94 095 945 136